Q:  Why should I register?

Q:  How do I register?

Q:  What if I forgot my password?

Q:  How do I change my password or my account profile?

Q:  Are your gems real or synthetic?

Q:  How do I use PayPal to pay for my order?

Q:  Do you accept direct credit card payment?

Q:  How do I combine items into one order to save on shipping charges?

Q:  How do you ship merchandise? Is my shipment insured?

Q:  Why was I charged customs fees on my order?

Q:  Where is my refund?

Q:  Are your gemstones enhanced?

Q:  How can I contact you if I have further questions?

Q:  How safe is it to shop/pay online in your website?

Q:  If I am not satisfied with the product. Can I return the product?

Q:  Do you charge anything in addition to the displayed price, such as Value Added Tax or Octroi and Import duties (only for International Deliveries)?

Q:  How should I contact you for queries regarding my order?

Q:  Can I change or cancel the order I already confirmed?

Q:  What should I do if I dont receive my order confirmation email from you?

Q:  How do I make a payment on your website?

Q:  How long does it take for the item to be delivered?

Q:  Which countries do you ship to?

Q:  Do I have to pay any charges other than purchase price and shipping?